No matter what company you deal with, you always want to assume that if you ever need to contact a representative, you will be greeted and treated like you are a business’s number one asset. Truly, you are, but more often not, many companies do not treat as a customer. They see you as the next customer that is going to help their profit margin increase.
Especially companies that produce penis enlargement products. Penis extender brands, in particular, send all sorts of mixed signals and due to the fact this market has not been significantly affected by the condition of the worldwide economic crisis, the price for one of these device remains expensive.
Premium brands back their packages with guarantees to prove that their loyalty is to the customer, not their bank account, and in the likelihood that you need a refund, do you know how most companies deal with this promise once the bottom line has been reached?
They don’t come through. Some companies take forever to respond, others refer you to their terms and conditions, and in a worst-case scenario, completely disappear.
It makes you wonder why we have a page located up top that states “best penis extenders”. This is because the companies we recommend on this page offer superlative customer service. However, I still don’t think it is enough to just tell you which of our top recommendations provide excellent customer service, I am going to test them and then show you which passed with flying colors and their discrepancies.
If you haven’t already checked our top recommendations, then these brands are whom I have spoken with prior to writing this article:
SizeGenetics, Quick Extender Pro, Male Edge, and Andropenis
Beginning with the best and ending will the lesser of the bunch is how everything will go down this time around. This specific article will start and finish with SizeGenetics. Four more installments follow this one, which you can find at the end of this article.
How Did SizeGenetics Customer Relations Assessment Go?
SizeGenetics is known as one of the best penis extenders around because of its proven use and excellent track record. The last time I spoke with a rep. from this company, everything went well. The biggest portion of the conversation that was pleasing was when the agent answering my grueling questions did not try to answer questions he was unfamiliar with.
Instead, he opened a ticket, documented my questions, and forwarded them to another rep. who could answer my questions. As such, Listened to what he had to say and followed instruction as commanded.
Here is what happened:
I initially spoke with an individual from SizeGenetics country of origin, the UK. He was obliging and friendly, although some basic questions could not be answered. He did the right thing by documenting my case yet again and letting me know someone from a different department would contact me via email with an answer concerning my inquiry.
This is where my luck started to diminish. Out of the five or so questions I verbally confirmed needed an answer, he said I would receive a response soon. “Soon” was not a choice word to use. Only two questions were answered and the others were never mentioned again. I proceeded to continue my conversation by following up.
At this point, I no longer received a response. This kind of behavior I am used too, although for someone who knows a fraction of what I know about penis extenders is stuck in a rut if this happens.
I called again, the same conversation, but with a different rep and this time after explaining my situation, everything worked out accordingly. Every question was answered with a follow-up email from another individual and may questions/concerns were put to rest.
Here Is My Verdict
I like to think of myself as an expert regarding male enhancement products. More of a concentration with penis extenders and dick exercises and based on how my scenario proceeded, I felt more confident after chatting with an actual person working for the company, not rep. from a company located halfway around the world.
I do not condone the actions that occurred originally, where I was left in the dark, only to call back a second time and voice my problems, showing more concern than normal. This was not good. When a customer needs help, it should only take one time, unless there are complexities involved.
Overall though, the information I sought was delivered. Needless to say, the same scenario that occurred to me, happens to you, you know what to do based on how I handled everything.